Terms of Service

Acceptance and Agreement

These Terms of Service (“Terms”) apply to your use of SaaSy Funnels, operated by The SaaSy Coach Pty Ltd (ABN: 85 675 463 662, “we”, “us” or “our”), registered in Australia.

By accessing or using SaaSy Funnels, you agree to be bound by these Terms, our Privacy Policy, and any applicable fee terms.

If you use SaaSy Funnels on behalf of a business entity, you confirm you have authority to do so and accept these Terms on its behalf.

We may update these Terms at any time. Continued use after changes constitutes acceptance of the revised Terms.

Platform and Third-Party Dependency

SaaSy Funnels operates software platform infrastructure and may use third-party services (e.g., Twilio, Mailgun, Stripe, Google).

Features may depend on underlying third-party providers. We are not responsible for interruptions or changes caused by these external providers.

Definitions

• "Account" means the account you create to use SaaSy Funnels.
• "Applicable Law" means all relevant laws and regulations, including Australian Consumer Law.
• "Authorised User" means your employees, agents, or contractors authorised to access your Account.
• "Customer Data" means data you provide, including personal data of your customers or end users.
• "Platform" means SaaSy Funnels, including all proprietary content made available by us.
• "Subscription" means your chosen plan tier.
• "You" or "your" means the person or entity registering to use SaaSy Funnels.

Accessing the Platform

• You must register an Account using a valid email and secure password.
• You are responsible for all activity under your Account and keeping credentials secure.
• You may add Authorised Users, who are bound by these Terms.
• Sharing or misusing credentials is strictly prohibited.
• You must provide accurate and up-to-date information and notify us of changes.

Administrative Access and Account Control

We retain administrative access to all Accounts for support, auditing, security, updates, and compliance. You must not obstruct our administrative access. Accounts may be suspended or terminated if access is revoked or obstructed.

Restrictions on Access

You must not access SaaSy Funnels if you are affiliated with a competing all-in-one software platform or white-label agency. No access for purposes other than genuine business use (e.g., market research, benchmarking, reverse engineering). We may suspend or terminate Accounts for breach and pursue legal action as needed.

Use of the Platform

You must not:

• Modify, copy, or create derivative works from the Platform;
• Reverse engineer, sell, rent, or transfer the Platform;
• Engage in unlawful, abusive, or fraudulent activity;
• Introduce viruses or malicious code;
• Share unauthorised features or templates;
• Engage in conduct damaging to our reputation or community.

We may suspend or terminate Accounts for any breach or abusive behaviour.

Account Usage, Portability, and Ejecting

Standard data exports (contacts, transactions, etc.) are available and your responsibility. Proprietary templates and resources are licensed for use within SaaSy Funnels only and are non-transferable.

Ejecting (Transferring Subaccounts)

• You may request to transfer your subaccount to another provider at any time.
• No fee will be charged for this service.
• Subscription fees already paid are non-refundable.
• You are responsible for setting up your account under the new agency; we are not responsible for data loss or setup issues after transfer.

Plan Terms & Commitment

The SaaSy Essentials plan has no minimum term and may be cancelled at any time.

The Smart & SaaSy plan, which includes monthly Done-For-You services, requires a minimum 6-month commitment. Early cancellation will result in the remaining balance for the initial term becoming immediately due.

Fees, Payment & Rebilling

• Subscription fees must be paid according to your chosen plan. All fees are non-refundable except as required by law.
• Fees may be charged in AUD or USD, and may include GST if required.
• Payment processing is handled via Stripe.
• All add-on features (including SMS, email, and external integrations) will be rebilled to you at a rate of 1.2 times direct cost to cover transaction processing fees.

Intellectual Property

All rights in SaaSy Funnels, templates, automations, and content remain with The SaaSy Coach Pty Ltd or its licensors. You retain ownership of content you upload, but grant us a licence to use it as needed to deliver services.